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Appointment Day
Please select an appointment date. We will email you with the scheduled time (2 hour window) the day before.
Reserving
Project Details
We require the premises to be vacant during the photoshoot.
How will we enter the premises?* required
We may not be able to capture the entire premises in 20 Photos.
What are the key features you want highlighted? Any specific rooms to prioritize or exclude?
Notes
Please enter anything else we may need to know (i.e. gate code, lockbox code, etc.)
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(NOTE: This option is only displayed to team members, not clients)
Important Terms
Rescheduling - You have the flexibility to cancel or reschedule up to 1 full day* before the shoot with no charge, allowing you to receive a full refund. Please note that rescheduling or canceling must be done by replying to our confirmation email. - Unfortunately, we cannot make exceptions for rescheduling or cancelations, including situations like inclement weather or unpreparedness.
*The term "one full day" implies a requirement to reschedule two days before the originally planned shoot. For instance, if the shoot is scheduled for Thursday, rescheduling or cancelling must be completed by 11:59 pm on Tuesday.
Refund policy - Full refunds are offered for shoots canceled 1 full day* or more in advance. Additionally, a full refund for the "Drone Addon" is provided if we are unable to fly the drone. - No refunds will be issued if you cancel or wish to reschedule within 1 full day* of the shoot.
At the shoot - The property must be vacant when the photographer arrives. If the seller opens the door, they must leave immediately. - To ensure an efficient process, we won't engage in conversation during the shoot. Please direct any questions or concerns to our support team through your confirmation email or our website.
Other Terms
Ordering - All notes and requests must be provided in writing when ordering the photoshoot through our online system or by replying to the appointment confirmation email. - Please add any additional notes 24 hours or earlier before the appointment.
Preparing for the Shoot - Ensure all interior doors to bedrooms, bathrooms, and any desired rooms are open upon the photographer's arrival. - While we strive to capture all requested rooms, we do not guarantee coverage. If a room is missed, no compensation or refund will be provided. You may consider ordering an additional shoot for specific rooms. - If lights are preferred to be on, ensure they are left on before our arrival. For safety reasons, turn on lights in dark rooms, such as basements. - If no one is at the property, detailed entry instructions must be provided. If the photographer cannot enter within 5 minutes, only exterior shots will be taken, with no refund for the lack of interior photos. - For safety, animals should be locked up, and any special instructions noted. No refunds will be given if animals are not secured.
Additional Refund policies - A full refund will be offered if we choose to cancel the photoshoot due to a schedule conflict, such as a photographer being unavailable. - No other scenarios will result in a refund.
Termination of relationship - We reserve the right to refuse service to any customer. If we have indicated that we will no longer provide service to you, you agree not to use our service again, including creating a new account or using a third party to order a photoshoot.
Copyright - Copyright ownership of the photos remains with BudgetSnaps. The license is granted to the Client and Client's Parent Company for marketing the property and the Client’s self-promotion. - Our standard license is designed for small businesses with a revenue of $2 million or less. It allows photos to be displayed online in listing services, such as Zillow and Redfin, and on social media and a company website. Print materials can display photos within a 200-mile radius of the property’s address. Photos can be used in advertising, such as sponsored social media posts, TV ads, billboards, etc., as long as the total media buy is $2000 or less. Additional licensing requests for different terms or larger businesses can be made through our contact options. - Commercial usage by third parties, including architects, builders, stagers, subcontractors, and the client’s parent company's self-promotion, is strictly prohibited unless approved in writing by a BudgetSnaps Representative. - The copyright license is non-transferable. Unauthorized use may result in financial penalties and possible litigation. - BudgetSnaps reserves the right to sell a copyright agreement to another business without notice. For exclusive rights or modified terms, additional charges may apply. Please contact us through our email or website for any licensing requests or inquiries.
